Find the products to review
Use product-level return patterns to decide where a closer look is useful.
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RETURNS AND RTO
Return and RTO insights
Spot products whose return activity deserves a closer review and organise the information needed for a seller-controlled next step.
Move from a broad return total to the products and evidence worth checking.Illustrative guide · Seller-controlled workflow
Sample feature workspace
What this feature looks like in practice.
The preview changes for each feature. Values are fictional sample data and do not represent a customer result.
app.ecomrankup.com / return-rto-insights
Sample dataReturn attention3 productsAbove this shop’s usual pattern
RTO records18Review by product
Evidence drafts2Manual submission only
Products needing review
Cotton table runner18.6% returns
Kitchen mat set12 RTO records
Storage organiserEvidence incomplete
Illustrative preview only · Values are sample data · No customer result is claimed
How to use it
A clear path from input to decision.
Check the available evidence
Review order, catalog and evidence information yourself; incomplete or unreadable evidence stays visible.
Choose the next action
Improve a listing, investigate the return or prepare a claim draft—nothing is submitted automatically.
Feature FAQs
Questions sellers ask before they start.
Are RTO and customer returns the same?
No. They describe different shipment outcomes and should be reviewed against the relevant order and return information.
Does it submit a claim for me?
No. Claim preparation can remain seller-controlled, and the final marketplace action must be completed manually.
Related seller guides